Blog

Feb 24 min read

Want to write better emails? Understand your reader's working memory

There are simple things you can do to make your emails more engaging and more impactful. Knowing a little about your reader’s working...

Jan 255 min read

ChatGPT is a powerful tool, but first learn to wield it

Which one was written by ChatGPT? Once we are in receipt of the above documents, a full file review is then undertaken by a Building...

Nov 30, 20234 min read

How to write bullet points that hit the mark

Bullet points are a powerful writing device. Learn how to write clear, consistent bullet points and cover a lot of ground quickly.

Nov 16, 20233 min read

Make headings and subheadings your secret weapon

Write context-rich, meaning-filled headings, and subheadings to highlight key points and capture your readers' attention.

Sep 8, 20233 min read

How to improve writing in your team and workplace

Poor writing sabotages your productivity and your brand. Learn how to improve your team's writing by following our nine-step plan.

Aug 16, 20234 min read

Seven steps to collectively control our inboxes

Most of us feel as if we're drowning in email. Here's seven steps we can all take to collectively manage our inboxes.

Aug 4, 20233 min read

Five essential steps when editing and proofreading

Editing and proofreading are essential steps in the writing process; you need to give time and focus to both.

Aug 1, 20232 min read

Fundamental questions for successful reports

To set yourself up for a successful report, start by asking three fundamental questions before writing. Who’s reading it? What do I want...

Aug 1, 20233 min read

Build your report writing credibility with four design steps

Good document design pulls readers in and keeps them reading. Readers want documents that are easy to navigate and easy to understand....

Aug 1, 20233 min read

The project manager’s writing to-do list

Project managers (PMs) work at the hub of complex communication wheels. It’s crucial that anything a PM writes — emails, monthly memos,...

Jul 26, 20234 min read

Aotearoa’s new Plain Language Act — how will it affect you?

Aotearoa, New Zealand, has a new Plain Language Act. But what is Plain Language? And how will it affect you? What is the Plain Language...