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Virtual Email Success Workshop

Get your emails opened, read, and actioned. Receive fewer emails asking for clarification and build your reputation as someone who is competent, efficient and easy to work with.

We have no workshops scheduled at this time. Contact us to arrange a booking.

$289+GST

Participant numbers will be capped at ten to ensure everyone gets plenty of one-to-one support from Morag during the two online sessions.

You’ll learn how to

  • Apply the latest neuroscience on reading digital texts to get your emails opened, read and actioned

  • Write concise, coherent introductions that give busy, scanning readers the information they seek

  • Resolve complaints and decline respectfully

  • Write in step with your organisation’s brand and core values

  • Format your body text for quick, accurate, trouble-free reading


You’ll be introduced to

  • N.Z.’s Plain Language Act and how it affects you

  • Current best-practice for business and workplace emails

What will happen during the two online sessions?

  • Morag will lead you through tasks designed to build your skill, efficiency, and confidence with email writing.

  • You'll receive a comprehensive pdf student workbook full of exemplars, tips, and advice.

  • The online sessions will be active. You'll apply what you learn directly to your email writing.

  • You'll get individual help and go at a pace that suits you.

  • You won’t be put on the spot or asked to share your work unless you choose to.


What should I prepare beforehand?

  • Have a Word doc ready with copies of emails you have sent recently, including your subject line. You’ll re-work and re-format these emails during the two online sessions.


Once you’ve registered for the workshop

  • You’ll receive a welcome email with pre-course reading and viewing tasks.

  • You’ll receive an email from Morag with your Teams link for both sessions.

  • You’ll be invited to send samples of your email writing to Morag for a pre-course assessment. All your email samples will be kept strictly confidential.

Your Instructor

Morag MacTaggart

Morag has coached and trained workplace writers from all spheres, from senior executives to staff that spend most of their day in the field. She has worked alongside large corporates, local and regional government, not for profits, and small businesses.
With over twenty-five years’ English teaching experience, Morag brings an extensive understanding of the best ways to foster active learning. Her lively approach coupled with plenty of laughter builds a constructive learning environment. From here, new skill acquisition and, most importantly, lasting change can take place.

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